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5 min read2026 the year of Places? New Teams devices and Anthropic in Office apps
Tom Arbuthnot's Microsoft 365 Perspective Many thanks to Landis, this month's community Benefactor. Their Contact Center now supports WhatsApp, SMS, and RCS alongside web chat. All channels run through queues in the same way as voice. Find out more here. Microsoft 365 and AI Workplace Update Video You can check out my January update video briefing to get all the news in under 15 minutes on YouTube, LinkedIn and on the podcast. What is Coming in Places in 2026? Microsoft Places completed its...