Work IQ - M365 Copilot vs ChatGPT, and manage Agents like users?

Tom Arbuthnot's Microsoft 365 Perspective Many thanks to Landis, this month's community Benefactor. I recently recorded a briefing with Preston Martin and Shannon Martin at Landis about AI for Microsoft Teams Contact Centers and Attendant Console. Take a look. Microsoft Ignite News It's been a week since Microsoft Ignite, and immediately afterwards, we held our London User Group and our first Manchester User Group, thanks to everyone who came. It's been busy! Work IQ This was the most...