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3 days ago

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5 min read
Featured Post

26M Teams Phone Users, Key Themes for 2026

Tom Arbuthnot's Microsoft 365 Perspective Many thanks to Landis, this month's community Benefactor. Their Contact Center now supports WhatsApp, SMS, and RCS alongside web chat. All channels run through queues in the same way as voice. Find out more here. Microsoft 365 and AI Workplace Update Video You can check out my January update video briefing to get all the news in under 15 minutes on YouTube, LinkedIn and on the podcast. Thanks Happy New Year, I hope you had a good holiday break. Before...

23 days ago

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5 min read

26M Teams Phone Users, Claude Coming to Microsoft 365 Copilot by default

about 1 month ago

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4 min read

Work IQ - M365 Copilot vs ChatGPT, and manage Agents like users?

2 months ago

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6 min read

Pre Ignite, New OpenAI deal, Teams Copilot Mode and Chat with Anyone

3 months ago

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3 min read

Claude in your M365 or M365 in your Claude? Teams API changes and more

3 months ago

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5 min read

Agents in Word, Excel and Teams and Anthropic models in Copilot?!?

4 months ago

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5 min read

Unified Copiot Chat in Office and Teams Explained and Anthropic models in Copilot

4 months ago

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3 min read

Every Teams Channel and Meeting Gets Its Own AI Agent

5 months ago

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2 min read

A couple more updates for August, Copilot Chat makes it easy to reference files and emails

5 months ago

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5 min read

Teams Video Calls and Copilot in your car?